Our Services
We are totally independent of any manufacturer or supplier, receiving no commissions or other inducements to recommend particular equipment, therefore our advice and services are unbiased and provided in good faith to the best of our abilities.
Examples of available services are as follows:
Pre-order and ordering process
- Advice on the choice of computers, networking and peripherals suited to your particular personal or business needs.
- Checking draft orders to ensure that all necessary components and accessories are included and correctly specified.
- Checking that all items have been correctly supplied prior to installation.
- Technical liaison with suppliers as necessary.
Installation and Set-up
- Installation of additional memory, internal disk drives and optical drives as required.
- Setting-up and commissioning of computers, network components and accessories.
- Installation and configuration of system and application software.
- Documenting all licences, access codes, etc to facilitate future maintenance or expansion and ensure compliance with legal obligations (eg copyright).
Maintenance
- Fast reaction to system failures - same day service whenever possible.
- Regular preventative maintenance visits can be scheduled as required.
Training
- One-to-one training in the use of the computer system and software.
Backups and Archives
- Advice on backup and archive strategies to minimise loss and facilitate recovery in the event of disasters.
Physical and Data Security
- Advice on precautions to maintain security of equipment and data.
Please ask us if you require any service not listed as we may be able to assist.